Conditions of Use
Welcome to Roubina™!
This provided website features products and services to you when you visit or shop or use of our products and websites services. Usage is subject to these Conditions of Use. Conditions of Use might change from time to time and Roubina reserve the right to do so at any time without any further notice. By visiting this website or acquiring Roubina Services, you agree the upcoming Conditions of Use. Please read them carefully.
By using this website you also will be subject to the guidelines, terms and agreements applicable to that particular Roubina Service ("Service Terms"). If any Service Terms are inconsistent with these Conditions of Use, the Service Terms will control.
1) License and Access
a. Subject to your full compliance with these Conditions of Use and any applicable Service Terms, and your payment of any applicable fees, Roubina grants you a limited, non-exclusive, non-transferable, non-sublicensable and fully revocable license to access and make personal, non-commercial use of the Roubina Services. The license to access www.roubinashoes.com is solely for the purpose of shopping of items for personal use sold on www.roubinashoes.com. The license is provoked for any commercial use or use on behalf of any third party. Exceptional us an explicitly permitted licenses given by us in advance and in writing. The license granted herein does not include: any resale or commercial use of any Roubina Service, or its contents; any collection or use of any product listings, descriptions, images, or prices; any derivative use of any Roubina Service or its contents; any downloading, copying, or other use of account information for the benefit of any third party; or any use of data mining, robots (bots), or similar data gathering and extraction tools.
b. All rights not expressly granted to you in these Conditions of Use or any Service Terms are reserved and retained by Roubina or its licensors, suppliers, publishers, rightsholders, or other content providers. No Roubina Services', nor any part of any Roubinas' Service, may be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Roubina. You may not embed, frame, or utilize framing techniques to enclose any trademark, logo, or other proprietary information (images, text, layout, or form) of Roubina without express written consent. Any meta tags or any other "hidden text" utilizing Roubina's name or trademarks without the express written consent of Roubina is provoked. Roubina reserves the right to refuse service, terminate accounts, and/or cancel orders in our sole discretion, including, without limitation, if we believe that customer conduct violates these Conditions of Use, applicable law, or is harmful to our interests. You may not misuse Roubina Services.
2) International access and Export policy
Roubina does not ship or export to any country other than Israel. Access to www.roubinashoes.com or reference does not imply that products or services will be made available outside Israel. If you access and use Roubina Services outside Israel, you are responsible for complying with all applicable laws and regulations.You may not use any Roubina Services if you aren't the subject of Israeli sanctions or of sanctions consistent with Israeli law.
3) Electronic Communications
By Registration you consent receiving electronic communications from Roubina Services (including marketing communications, unless you have opted-out where applicable) such as e-mails, texts, mobile push notices, or notices and messages on this site or through the other Roubina Services. You agree that all notices, disclosures, agreements, and other communications that we provide to you electronically satisfy any legal requirement that such communication be in writing.
4) Copyright & Trademarks
All content included in or made available through any Roubina's Service, such as graphics, text, logos, images, video, audio, and software is the property of Roubina or of its content suppliers. Content included in or made available through any Roubina Service is the exclusive property of Roubina and is protected by Israeli and international copyright laws, as applicable. Graphics, logos, scripts, and service names included in or made available through any Roubina Service are trademarks or Common Law Trademark of Roubina in Israel and other countries. Usage of any of our intellectual property without our express written consent is strictly prohibited. Roubinas’ trademarks and other intellectual property may not be used in connection with any product or service that is not Roubinas’, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Roubina. Trademarks not owned by Roubina that appear in any Roubina Service are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Roubina. You may not use any of our trademarks or service marks in meta tags without our prior explicit consent.
5) Infringement Complaints
We respect the intellectual property of others. If you believe that your intellectual property rights are being infringed, please contact us at info@roubinashoes.com.
6) Privacy
Roubina knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy. By visiting roubinashoes.com, you are accepting the practices described in this Privacy Notice.
a. Personal Information Gather
1. The information we collect and learn from customers helps us personalize and continually improve your buying experience. One of our goals in collecting personal information from you is to provide an efficient, meaningful, and customized experience. Here are the general categories of information we gather:
2. We receive and store information you enter on our website, or give us in any other way. Examples include, but are not limited to, information when you search, browse, buy, post reviews, participate in a sweepstakes or questionnaire, or communicate with customer service. We use the information that you provide for purposes such as responding to your requests, processing your order, customizing future shopping experiences, responding to you, or sending you marketing and advertising communications. If we encounter a problem when processing your order, your personal information may be used to contact you. Please note that before accessing certain parts of our website or completing an order, you must provide certain personal information.
3. We receive and store certain types of information automatically whenever you interact with us. For example, like many websites, we use "cookies" or other unique
identifiers and we obtain certain types of information when your web browser accesses our website or advertisements and other content served by, or on behalf of. Other examples include, but are not limited to, log files, internet protocol (IP) address used to connect your computer to the internet, and internet browser type.
4. E-mail Communications: To help us make emails more useful and interesting, we often receive a confirmation when you open email from roubinashoes.com, if your computer supports such capabilities. If you do not want to receive email from us (unrelated to transactions and/or your account), please adjust your email subscription settings or contact our customer service team.
5. Information from Other Sources: We might receive information about you from other sources and add it to our account information. Examples include, but are not limited to, updated delivery and address information from our carriers and information from credit bureaus, which we use to help prevent and detect fraud.
6. Cookies
6.1. Web beacons (also known as action tags or single-pixel gifs), and other unique identifiers (collectively, "cookies") are small pieces of information that are stored by your internet browser on your computer’s hard drive. Like many websites, roubina uses cookies to speed your navigation of Roubinashoes.com 'enable you to select products, place them in an online shopping cart, and to purchase those products, along with allowing us to maintain a record of your browsing activity on our websites. Cookies also allow our systems to recognize your device and to provide features such as recently viewed items, brand recommendations, and personalized advertisements on other websites. Cookies do not and cannot infiltrate your device hard drive to gather other information and are not "spyware."
6.2. Most internet browsers are initially set to accept cookies. Cookies allow you to make the best of your browsing experience, so we recommend that you leave them turned on. You can set your browser to refuse cookies from websites or to remove cookies from your hard drive. By doing so, you may not be able to access or use portions of our website.
7. Roubina usage of Information Received
7.1. We may employ other companies and individuals to perform functions on our behalf such as for fulfilling orders, delivering packages, sending postal mail and email, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, providing customer service, storing data, and serving ads on our behalf. They have limited access to personal information needed to perform their functions but may not use it for other purposes.
7.2. As we continue to develop our business, we might sell or buy stores, companies, or business units. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing privacy notice (unless, of course, the customer consents otherwise). Also, in the unlikely event that Roubinas',
or substantially all its assets are acquired, customer information will of course be one of the transferred assets.
8. Protection of Roubina and Others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of Roubina, our customers, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Notice.
9. We may seek your consent for us to share your information with additional third parties, and you will have the opportunity in your discretion to choose not to share your information.
10. Roubina may utilize interested-based advertising (also known as personalized ads or targeted ads), and such ads may be displayed to you by these third party service providers based on information from activities such as purchasing products online (including from roubinashoes.com) or visiting third-party websites.
11. Security of Information
11.1. We work to protect the security of your information by utilizing encryption methods during the transmission or storage of information you input through our websites and mobile applications. One hundred percent complete security does not presently exist anywhere online or offline, and we are unable to provide specific guarantees regarding complete security of your personal information; however, we have a team of security professionals that work to safeguard your information.
12. Your access to Information:
12.1. You can access information about your activity at roubinashoes.com for the limited purpose of viewing and, in certain cases, updating that information. Examples include account order history shipping address(es), favorites, contact information, etc. This information may change as our website evolves.
13. You can always choose not to provide certain information; however, it might be needed to take advantage of certain roubinashoes.com features such as your account profile, favorites and customer reviews.
14. We will send you marketing emails only under your consent. You can "unsubscribe" by the link in the email or by notifying us at _____________.
15. Upon your request, we will correct or update your personal information; stop sending non-transactional emails to your email address and/or disable and delete your account. You can make these requests by contacting our customer service team. In any case, a log of your request will be kept at our customer service.
16. Roubinashoes.com does not sell products for purchase by children. If you are under 18, you may use roubinashoes.com only with the involvement and permission of a parent or guardian. We do not knowingly collect personal information from minors without the consent of the child's parent or guardian.
7) Disclaimer and limitation of liability:
Roubinas' total liability to you for any damages (regardless of the foundation for the action) is limited and shell does not exceed the amount of product or service paid for.
8) Shipping Policy:
Your purchase will be shipped free of charge within 1-3 business days from date payment approval, using the Israel Local Post Register Mail which provides a tracking number. Roubina is not responsible for the delivery time, this is estimated within 6 business days from day of shipment and the Israel Local Post is responsible for it.
9) Exchange and Return Policy
a. As soon as you will receive your purchased shoes, please make sure to try them on a carpeted surface until you are sure of keeping them, in order to avoid any sign of usage.
b. If for any reason you are not satisfied with your purchase, it will be possible to exchange or return the goods within 14 days from the day you received your purchase package.
c. Before proceeding any exchange/return you should inform us by written email at info@roubinashoes.com about your request (indicate order number, item, reason of return) and we will instruct you for the return address.
d. All items must be returned in unused/undamaged condition, like-new, in their original box/package with the original receipt.
e. Used or damaged products by customer will not be exchanged or refund.
f. The goods should be returned by postal shipping that provides a tracking number. The tracking number should be saved until we confirm you the goods have been returned to us.
g. Returned goods will be on the costumer expense.
h. The responsibility of the goods it's on customer only until they reach us back.
i. As soon as we will receive the goods back, we will inspect them in order to inform you (by email) that the exchange/refund request can be processed or not.
j. The refund will be processed based on the same credit card company conditions the original purchase was done and a cancellation fee of 5% of the price of the returned order (or 100 Nis, whichever is lower) will be deducted.
k. The transaction payments made via PayPal will be refunded based on PayPal company conditions.
10) Disputes:
Any dispute or claim relating in any way to your use of any Roubinas' Service, or to any products or services sold or distributed by Roubina or through roubinashoes.com will be resolved by the authorized Court in the district of Tel-Aviv, by the Israeli applicable law.
11) We reserve the right to make changes to our website, policies, Service Terms, and these Conditions of Use at any time and without notice to you. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.
For any further information or clarification please contact us at: info@roubinashoes.com or by phone at 09-9741130.